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If someone is in danger, call 911. We begin after the scene is released.

24/7 emergency(828) 644-4181(423) 500-8981

Cherokee County · NC · TN · GA

The hard cleanup, handled with care.

NOVA clears hoarding, biohazard, and trauma scenes across the Western North Carolina mountains. Discreet crews. Certified methods. A home you can walk back into.

A suited technician stands on a mountain-home porch at dusk, looking into a lit room.
24/7
Emergency line for biohazard and trauma, once the scene is released.
Unmarked
Arrival without signage when you ask for privacy.
Written scope
You see the work and the cost before we start.
No gossip
We do not photograph client homes for the internet.

What we take

Work most cleaners will not walk into.

All services
  1. 01Hoarding cleanupWe sort beside you, protect what you want kept, and remove the rest. The pace is set by the person who lives there.
  2. 02Biohazard remediationBlood, bodily fluids, decomposition, and sharps. Contained, removed, disinfected, and documented.
  3. 03Trauma & unattended deathAfter law enforcement releases the scene, we restore the room so a family does not have to.
  4. 04Gross filth & odorSewage, heavy soil, and odors that ordinary cleaning cannot touch. HEPA filtration and proper disposal.
  5. 05Mold-affected cleanupSurface cleanup where neglect or water left growth behind. If the building needs a dry-out, we say so.
  6. 06Property recoveryHazardous estate cleanouts and landlord turnovers when the condition is past a standard make-ready.
Poly sheeting and a HEPA air scrubber seal a hallway before cleanup.

How the day goes

Contain first. Then clean.

  1. 01

    A private call

    Tell us the town and what you are facing. You do not need the right words for it.

  2. 02

    A look, then a scope

    We walk the property, or review photos if that is safer. You receive a written scope before work begins.

  3. 03

    Containment

    Affected areas are sealed. Air is filtered. Nothing that should stay in the house gets mixed with what must leave.

  4. 04

    Remove, clean, deodorize

    Waste goes to the right disposal channel. Surfaces that can be saved are cleaned. Odor is treated, not masked.

  5. 05

    A walkthrough

    We do not leave until you, or the person you named, has seen the result.

Gloved hands place a family photograph into a bin so it can be kept.
Hoarding work starts with what stays. Belongings are sorted, not swept out.
A calm living room with morning light after a room has been restored.
The aim is ordinary again: a room someone can sit in.

Where we drive

From Murphy out to the state lines.

Cherokee, Clay, Macon, Graham, Swain, and Jackson counties in North Carolina. In Tennessee: Knox, McMinn, Meigs, Bradley, Hamilton, Monroe, and Polk. Nearby towns in Towns, Union, and Fannin County, Georgia.

See the service area
Fog in the ridges along a two-lane road in the Western North Carolina mountains.

Questions people ask first

Call when you are ready.

You do not have to have it figured out. A town and a sentence is enough to start.